One-Time Service
Standalone BigBlueButton Server Annual Maintenance Plan
Annual managed maintenance and technical support plan for a standalone self-hosted BigBlueButton server. Includes routine updates, backup monitoring, and priority troubleshooting.
Timeline: Annual CoverageSupport: 12 Months SLA Support
Who is this service for?
Organizations running a single production BigBlueButton server that want to delegate routine updates, security patches, backup management, and troubleshooting to expert engineers.
Service Deliverables
Our core engineer team will handle the following items on your setup:
1Routine BigBlueButton and Ubuntu operating system security updates.
2Daily/weekly backup script scheduling and storage monitoring.
3Priority emergency error fixing (SLA response time under 12 hours).
4WebRTC connections performance diagnostics once a quarter.
5Free minor version upgrade support (e.g. BBB 2.7 to 3.0).
Technical Prerequisites
Please verify that you have the following assets ready before ordering:
- Active standalone production server.
- SSH credentials registered in our secure support gateway.
Inclusions Summary
Features and scope constraints included under this package:
1 Standalone Server Support
12 Months Active Maintenance
Routine Updates & SSL Renewals
Backup script configurations
12-Hour SLA Response Time
Frequently Asked Questions
Answers to common queries regarding this deployment setup service: